Introduction
Welcome to Sunshine Cottage (“we”, “our”, “us”). At Sunshine Cottage, we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit https://sunshinecottage.org/ (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.
Scope
This policy applies to information we collect:
- On this Website.
- In email, text and other electronic messages between you and the Website.
- In information we collect in offline interactions, if applicable (for example, enrollment or inquiry forms).
We will not apply this policy to information collected by third-party sites, including through any links from our Website.
Information We Collect
We may collect and process the following information about you:
- Personal Information You Provide
When you fill out forms on our Website (e.g., contact forms, inquiry forms, volunteer/mentor signup, donation gifts), you may provide us with personal information such as your name, postal address, email address, telephone number, and other information relevant to that request (for example: child’s name or age when inquiring about services). - Information Automatically Collected
When you access our Website we may automatically collect non-personal information about your device, browsing actions and patterns. This may include your IP address, browser type, device type, operating system, referral source, pages visited, and timestamps. We may use cookies, web beacons, tracking pixels and other technologies to collect this data. - Information from Third Parties
We may receive information about you if you use other websites that link to our Website or if you provide your information to us via a third-party service (for example a donation processor, webinar registration platform, or volunteer platform).
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, process forms or requests you submit.
- To provide, operate, maintain, and enhance our Website, educational services, audiology clinic, admissions, giving/donation, mentorship/volunteer programs, and other programs described on the Website.
- To send you updates, newsletters, marketing or promotional materials (only if you opted in) and other information about our programs.
- To detect, investigate and prevent fraudulent or illegal activities.
- To comply with our legal obligations and enforce our terms of service.
Sharing Your Information
We may share your personal information as follows:
- With service providers and vendors who perform services for us (such as email communication platforms, donation processors, website hosting, analytics services, webinar platforms).
- When required by law or to respond to legal process.
- In connection with a merger, acquisition, reorganization, or sale of assets of the organization (where applicable).
- With your consent or at your direction.
We will not sell your personal information to third parties for their direct marketing purposes.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to recognise you, gather information about your usage of the Website, and to improve your experience. You can disable cookies in your browser settings, but that may affect your ability to use some portions of the Website.
Data Security
We take reasonable measures to help protect your personal information from loss, misuse, unauthorised access, alteration or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by law. For example, if you make a donation, we may retain records as required for tax and accounting purposes.
Children’s Privacy
Our Website is not intended for children under the age of [13 or other applicable age]. We do not knowingly collect personal information from children under that age without parental consent. If we learn that we have collected personal information of a child under that age without verification of parental consent, we will take steps to delete that information.
Your Choices and Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, update or delete your information, or to object to or restrict certain processing. If you wish to exercise any of these rights, please contact us at the address below. We will respond to your request as required by applicable law.
International Transfers
Because we operate in the United States (specifically Texas) and the Website may be accessed globally, your information may be transferred to, stored, and processed in the United States or other jurisdictions. By using the Website, you consent to such transfers.
Links to Other Websites
Our Website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over the content, practices or policies of those sites.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the “Last updated” date at the top of this policy. We encourage you to review this policy periodically. Your continued access or use of the Website after we post an updated policy constitutes your acceptance of the changes.
Contacting Us
If you have questions or comments about this policy or our data practices, please contact:
Sunshine Cottage
603 E Hildebrand Avenue
San Antonio, TX 78212
Phone: (210) 824-0579
Email: info@sunshinecottage.org