Melissa has been certified by the AG Bell Association for the Deaf and Hard of Hearing as a Listening and Spoken Language Specialist. She graduated from Fontbonne University with a Bachelor's Degree in Deaf education and a Master's Degree in Early Intervention in Deaf Education. Since then, she has had the opportunity to work at three different OPTION schools: the Moog Center for Deaf Education, Central Institute for the Deaf, and Carle Auditory Oral School.

Melissa decided move across the country to pursue her love of working with the youngest students and their families at Sunshine Cottage. Melissa became passionate about deaf education after her own experience as a parent of a child with hearing loss. Her daughter (now a teen with cochlear implants), husband, and yorkie-poo are excited about living in San Antonio.